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Up Against Insurance Bad Faith? We Are Here For You.

Insurance is supposed to be there when you need it. You pay premiums so that you have a financial resource to lean on when life takes a turn for the worse. However, insurers too often deal in bad faith when you make a claim against your policy.

What Is Insurance Bad Faith?

When you buy an insurance policy, whether it is home, auto, life or disability, you enter into a contractual agreement in which your insurance company is supposed to provide services and coverage for qualifying claims in exchange for your payments. Unfortunately, insurance companies do not always live up to their end of the bargain. When this happens, it may be said that the insurance company is acting in bad faith.

Insurers may be acting in bad faith when they:

  • Deny that a valid claim is covered under your policy
  • Delay investigation of the claim
  • Delay communications about your claim
  • Delay payment of the claim
  • Pay only partial benefits for the claim
  • Fail to provide prompt and reasonable explanations for the denial or partial payment of your claim
  • Shuttle you from department to department
  • Misrepresent facts

When any of the above events occur, it is time to speak with an attorney to determine if the company has acted in bad faith and breached Colorado law.

Colorado Insurance Bad Faith Law

In Colorado, when your insurance company does not treat you fairly, statutory remedies for unreasonably delaying or denying covered benefits are provided in C.R.S. § 10-3-1104, the Unfair Claims Settlement Practices Act. This law is designed to protect you if an insurance company unreasonably denies or delays your home, auto, health or disability claim. In Colorado, insurance companies are legally required to promptly acknowledge and investigate your claim, respond quickly to your communications, avoid swamping you with unnecessary paperwork, and give valid reasons for delays or denial. In order to be found liable, an insurance company’s actions must be found to be unreasonable, given the circumstances, or below the standard of care.

Recent Cases In Colorado

Several recent cases have provided victories to Colorado plaintiffs and further developed the legal landscape for bad faith cases:

  • Shultz v. GEICO: Insurance companies may not manufacture evidence to support their earlier decisions.
  • State Farm v. Fisher: If a portion of an insured’s claim is in dispute, the undisputed portion must still be paid.
  • Nibert v. GEICO: Insurance companies may still owe damages for unreasonably delaying benefits, even if they eventually pay them.

If an insurance company is found liable for acting in bad faith or violating Colorado statutes, Colorado plaintiffs may receive double or triple damages, including attorneys fees.

What To Do When They Aren’t Playing Fair

Colorado insurance companies have plenty of motivation to treat you well. In case they don’t, you can help yourself tremendously by being a good record keeper. Keep records of your phone calls and correspondence with the insurance company. If an adjuster is unhelpful, speak to their supervisor. Document your bills and financial losses.

Remember, your insurance company is contractually obligated to provide you with the services you have purchased from them. However, they are more concerned about their bottom line than your bank balance.

If Your Insurance Company Is Giving You The Runaround, Reach Out To Us

If you believe that your insurance company is treating you unfairly, it is time to call an experienced bad faith lawyer. At Shafner Injury Law, we know how to make insurers live up to their obligations. We can evaluate your situation and provide a way forward.

For a free consultation, call our office at 720-800-4715 or fill out the contact form.